This privacy notice provides information on how Ester Wines Ltd treats personal data (such as your name, email address or other contact details).
1. OUR CONTACT DETAILS
Name: Adam Dugmore
Phone Number: 0)20 3579 4622
2. THE TYPE OF PERSONAL INFORMATION WE COLLECT
We may collect and process personal information relating to our suppliers, customers or other contacts for business purposes. Most of the data held by us relates to businesses, however this could include personal data such as:
• Contact details, including names, billing or delivery addresses, email addresses or contact numbers.
• Financial data, including bank account and payment card details.
• Transaction data, such as details about payments to and from you.
• Marketing and communications data.
3. HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT
Most of the personal information we process is provided to us directly by you for the purposes of necessary business communications.
We will only use personal data for the purpose for which we collected it, which may include:
• To set you up as a new customer or supplier.
• To process and deliver your order.
• To manage your relationship with us.
• To recommend products which may be of interest to you.
Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
4. HOW WE STORE YOUR PERSONAL INFORMATION
We take reasonable measures to ensure your personal information is securely stored by us. Personal data will be retained only for as long as reasonably necessary to fulfil the purposes we collected it for, unless we might need to keep it for a longer period (e.g. for the purposes of potential litigation).
5. YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
Your right of access – You have the right to ask us to provide you with personal information we hold about you.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
6. HOW TO COMPLAIN
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk